IT Support

With the growing adoption of remote work, distance courses, and online education, having robust and reliable IT help desk support has become crucial for institutions of higher education.

A combination of the right technology and exceptional support will help institutions to offer uninterrupted services for their students (to access course material anytime and anywhere) and faculty (to easily upload/edit online courses at their convenience). This shift in online education capabilities and expectations necessitates partnering with reliable service providers. EnFuse Solutions offers exceptional IT support applications and services with guaranteed live 24/7 and after-hours IT help desk support. We reduce costs and simplify the administrative challenges faced by higher education institutions while offering a seamless end-user experience. Our IT support solutions are comprehensive, covering your learning management systems (LMS), general IT, and ERP needs.

By partnering with us, you can be assured of

  • customized-services

    Customized services

    Our IT support services are customized to suit your individual institution’s needs. We provide world-class services at a competitive price. We also have a vast knowledge of various technologies & applications used by successful educational institutions and distance learning organizations.

  • highly-skilled-professionals

    Highly skilled professionals

    Our team of help desk service agents specialize in providing exceptional customer service and have the technical expertise required to offer comprehensive support.

  • multi-channe-support

    Multi-channel support

    We routinely offer multi-channel support to all end-users via phone, email, live chat, etc.

  • 24-hours-support

    24/7/365 support

    With our 24-hour, 7-days a week support for inbound and outbound help desk services, we’ll address all your IT-related tickets and technical issues immediately.

  • after-hours-support

    After-hours support

    Our services extend beyond normal business hours (including weekends), so you can count on us to offer support to your students, faculty members, and administrators as and when they need it.

Case Studies

Client Success Stories

Insurance Document Rectification

Insurance Document Rectification

A leading supplemental insurance provider in the United States
Video Tagging and Attribution for TV Commercials

Video Tagging and Attribution for TV Commercials

A leading TV ad analytics and insights provider based out of North America
Proctoring Service – Live, Recorded & Chat support

Proctoring Service – Live, Recorded &...

An experienced design leader in lighting, furniture & decor items for home & office needs based out of North America
Image Tagging & Review

Image Tagging & Review

Leading commercial goods provider in the Northern United States
Speech to Text

Speech to Text

Leading bank in the financial sector
Web Product Data Extraction

Web Product Data Extraction

Creates lighting solutions for controlled environment commercial crop production with global presence.
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Testimonials

What Our Clients are Saying?

EnFuse Solutions have been one of our KPO vendors for the last couple of years. They have been helping us on various requirements, and so far have produced some great results across these projects. They are diligent,... Read More

Co-Founder

of an Applied AI and Machine Learning software and services company

We are so grateful to have Enfuse Team on board, they had helped us in moments where we needed it the most, always giving us the best service in a quicker and adaptable manner. We highly recommend their services. Read More

Operations Manager

at a Media & Technology Consultancy Firm

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Want to Partner With Us For Your Next Project?

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