OVERVIEW

About the Client

Leading commercial goods provider in the Northern United States

Project Details

Category: Image Tagging & Review

Date: December 2020

Clients: Commercial Goods Provider

Our Process

Assignment

Folders are assigned to the taggers for annotation

Assignment
Annotation

Annotation

Bounding boxes are created for various sets of materials

Classification

Material tagged is classified into different categories

Classification
Review

Review

Validation & correction of classified data

Output

Validated data is the input for the AI Module

Output

The Working Challenges

challenge
1

Challenges

  • Multiple classification options
  • Absence of central tagging & validation guideline
  • Invalid output data from the AI module for the tagged images
solution
2

Solution

  • Formed a team of reviewers for quality checks and continuous process improvement
  • 100% quality check recording to validate the tagging output and AI output
  • Created the document and training mechanism with click level SOPs/checklist and shadow training
benefit
3

Benefit

  • 100% folder review closed before the project ETA
  • 99% review accuracy achieved with less than 2 days of training plan
  • 10+ process improvement suggestions led to a 20% productivity improvement
  • 40% direct opex saving for the client
TESTIMONIALS

What Our Clients are Saying?

EnFuse Solutions have been one of our KPO vendors for the last couple of years. They have been helping us on various requirements, and so far have produced some...

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The Team Enfuse services are so critical to our growth and success. The impressive support we receive has provided us with the ability to scale.Team Enfuse is extremely...

Chief Administrative Officer & Senior Vice President of Products

at a leading Web Publishing Company from North America

We are so grateful to have Enfuse Team on board, they had helped us in moments where we needed it the most, always giving us the best service in a quicker and adaptable...

Operations Manager

at a Media & Technology Consultancy Firm

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